Heathrow
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Reviews

Latest user ratings and reviews

Expensive food and drink

3.0/5

  • 3/5Location
  • 3/5Rooms
  • 3/5Service
  • 3/5Facilities
  • 1/5Airport Shuttle
  • 4/5Value

"The services are very expensive"

Karon F - Crowne Plaza Double Room

Apleasant stay

4.0/5

  • 3/5Location
  • 3/5Rooms
  • 5/5Service
  • 4/5Facilities
  • 4/5Airport Shuttle
  • 5/5Value

"Tired from a flight from SRI lANKA, late in the evening...we hoped all would be well at the hotel with no delays. It was, swift and efficient reception [by trainee Danielle!] and functional room on the 10th floor, nice and quiet. Best thing in this hotel...the breakfast...probably the best I've had in a British hotel overseen by the efficient Carol! This is the third Holiday Inn I have stayed at in diverse places such as New Delhi, Milton Keynes and Hull! It stands out as one of the best, especially in value for money. Well done to the lovely staff."

Graham R - Holiday Inn M4 J4 Double Room w/breakfast

Relaxing stay

5.0/5

  • 5/5Location
  • 5/5Rooms
  • 5/5Service
  • 4/5Facilities
  • 5/5Airport Shuttle
  • 5/5Value

"Great service, easy Check-in, friendly helpful staff, comfortable room."

Peter K - DoubleTree by Hilton Double Room Advance

Great start to a holiday

5.0/5

  • 5/5Location
  • 5/5Rooms
  • 5/5Service
  • 5/5Facilities
  • 5/5Airport Shuttle
  • 5/5Value

"Booked for 1 night before flying out on holiday. Fab stay. Staff excellent really helpful polite and efficient. Rooms good and bed very comfortable. Breakfast choice excellent and tasty. Easy to get to the airport well worth every penny and a relaxing way to start a holiday. "

Elaine E - Sheraton Skyline Triple Room

Best for passengers using Terminals 2 or 3

3.0/5

  • 3/5Location
  • 4/5Rooms
  • 3/5Service
  • 3/5Facilities
  • 1/5Airport Shuttle
  • 4/5Value

"The Hoppa #8 bus travels from airport to Mercure Hotel. However, if your morning flight departs from Terminal 5, you will have to order a taxi to get you there as Hoppa only travels between hotel and Terminals 2 and 3. Taxi fare is 16 pounds Sterling. I thought hotel good value for money. Room small but well maintained, clean Staff did not give me wakeup call as requested."

Rebecca H - Mercure Double Room

Very good

5.0/5

  • 4/5Location
  • 5/5Rooms
  • 5/5Park and Fly Service
  • 5/5Facilities
  • 5/5Airport Shuttle
  • 5/5Value

"We used the hotel for one night stay before an early flight from Heathrow. It was very convenient to be able to park the car and relax. The room was in the quiet zone and it was clean and comfortable. We had an excellent evening meal in the restaurant and would certainly recommend this hotel to friends and family. It was easy to get the Hopper bus back to the hotel to collect our car on our return from our holiday."

Robert W - Crowne Plaza Double Room, 21 days parking

Very pleased

5.0/5

  • 4/5Location
  • 4/5Rooms
  • 5/5Park and Fly Service
  • 5/5Airport Shuttle
  • 5/5Value

"We found the hotel relaxed and spacious and the check-in staff very friendly. Room service was prompt. The room was pleasant and clean, and the airport Hoppa bus stops right outside the hotel, just a few metres from where we'd left the car. It all worked out very well for us."

Martyn D - Holiday Inn M4 J4 Double Room, 8 days parking

Just perfect!

5.0/5

  • 5/5Location
  • 5/5Rooms
  • 5/5Service
  • 5/5Facilities
  • 5/5Airport Shuttle
  • 5/5Value

"We relaxed from the moment we did the chek in. Had a pint in the bar zone and after we had a delicious dinner at the restaurant. The room was clean and very quiet, which we were very grateful for. I will recommend and I will definately use it again."

Belarmina C - Mercure Double Room

Worked out in the end...

3.0/5

  • 3/5Usability
  • 2/5Customer service
  • 5/5Information

"The room was fine and comfortable. However, when I arrived the hotel did not have my reservation, despite my printed confirmation from Heathrowhotels.com. They said it was the fault of the Heathrowhotels.com but I have no idea if this was indeed the case. The Ibis hotel took a little while to sort it out and found me a room, but it was stressful as it wasn't certain I would have a room, even though I had a reservation. Still, no complaints. I slept well, they sorted me out. End of story."

Paul M - heathrowhotels.com

comfortable hotel

5.0/5

  • 5/5Location
  • 5/5Rooms
  • 5/5Park and Fly Service
  • 5/5Airport Shuttle
  • 5/5Value

"Good nights sleep, in comfortable and quiet room. The shower worked well - could have done with a shower cap. Wake up call woke me at the exact time, and hopper bus was punctual. Enjoyed a good dinner in the bar area, with good service!"

Rosemary H - Holiday Inn M4 J4 Double Room, 15 days parking