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Reviews

Latest user ratings and reviews

no shuttle ... room was at the far end of corridor and bad window view Room 2215

3.0/5

  • 4/5Location
  • 4/5Rooms
  • 4/5Service
  • 4/5Facilities
  • 1/5Airport Shuttle
  • 3/5Value

"service and front desk were good in the evening ... french guy in the morning was not clearly explaining the information in clear English language . you definitely need a shuttle buses from the Hotels to all terminals with your logo and name on it .. this will attract so many passengers to you .. "

Abdel T - Sofitel Double Room

value for money

4.0/5

  • 4/5Location
  • 2/5Rooms
  • 5/5Park and Fly Service
  • 2/5Facilities
  • 3/5Airport Shuttle
  • 5/5Value

"The hotel was OK and served our purpose very well. The catering facilities weren't up to much, but there was a decent pub up the road. Room was clean and bed comfortable. Would certainly use again. "

David M - easyHotel Double Room, 15 days parking

Park Inn

4.0/5

  • 5/5Location
  • 4/5Rooms
  • 4/5Park and Fly Service
  • 3/5Facilities
  • 3/5Airport Shuttle
  • 4/5Value

"Convenient location for early morning flight. Parking facility great. Service not particularly good although food reasonable when it finally arrived. Bus shuttle service worked well."

Leslie H - Park Inn Standard Twin Room, 8 days parking

Ibis (Bath Road)

5.0/5

  • 5/5Location
  • 5/5Rooms
  • 5/5Service
  • 5/5Facilities
  • 5/5Value

"Second time around , love this hotel and very close to Heathrow Central we just hop on the free bus and take it from there , we will definitely return and stay again well happy with everything there ,"

Robert G - ibis Double Room

As might ave been expected

5.0/5

  • 5/5Rooms
  • 5/5Service
  • 5/5Airport Shuttle

"Service was kind and helpful. The taxi service was kindly arranged and worked out good. Room was clean and nice Jerome T."

Aris T - ibis Single Room

Hilton Hotel T5 great hotel, awful shuttle service

4.0/5

  • 4/5Location
  • 4/5Rooms
  • 5/5Park and Fly Service
  • 5/5Facilities
  • 1/5Airport Shuttle
  • 5/5Value

"The hotel was perfect. Very comfortable beds, nice and clean, easy to find. Staff were very helpful. I left my car with confidence. Unfortunately the shuttle service let it down! Arriving back after a 9 hour flight and knowing I had a long drive ahead of me, I was extremely disappointed to hear that other passengers had been waiting an hour for a bus. I joined the queue but soon decided to get a taxi. This cost a set fee of £25! So be careful and book somewhere closer or be patient."

Debbie B - Hilton T5 Double Room, 15 days parking

Rooms

3.0/5

  • 4/5Location
  • 3/5Rooms
  • 2/5Service
  • 3/5Facilities
  • 5/5Airport Shuttle
  • 3/5Value

"the rooms are very nicely furnished but they need more sound proofing!!! I could clearly hear the conversation of everyone walking down the hall as they passed by my room."

Margaret C - Leonardo Hotel Double Room

Nice transition to flight

5.0/5

  • 5/5Location
  • 5/5Rooms
  • 5/5Service
  • 5/5Facilities
  • 5/5Airport Shuttle
  • 5/5Value

"Clean, efficient way to spend the night before an early morning flight. Price was right and shuttle was convenient."

Thomas R - Holiday Inn Express T5 Single Room

Shuttle bus is not on schedule

3.0/5

  • 4/5Usability
  • 2/5Customer service
  • 3/5Information

"I arrived terminal 3 at about 9:50pm. The near schedule info of shuttle bus HOPPA is 10:12pm but it did not appear. I wait almost 1 hour until the next schedule at 10:42. Time is money, hope this can be improved."

Chung Hua K - heathrowhotels.com

Ibis is the biz

5.0/5

  • 5/5Location
  • 5/5Rooms
  • 5/5Service
  • 5/5Facilities
  • 5/5Airport Shuttle
  • 5/5Value

"Great and recently upgraded from my last visit some years ago. Fast check in with comfortable clean rooms for a good night's rest before a flight. And within a short walking distance from an excellent and friendly curry house, the Harlington Tandoori plus others nearby too. Full bar and dining at the hotel. A good value for money option for the weary traveller!"

Alexander P - ibis Double Room