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The two services are essentially the same thing in terms of the way they work. Valet parking tends to be the airport's own doorstep service which will normally involve leaving your car at a kiosk outside the terminal entrance. Meet and Greet (although also offered by the airport) is more likely to be an Airport Approved operator working from the meet and greet zone. The meet and greet zone is also just a short walk from the terminal entrance / exit.
Yes, hotel shuttles are reliable and operated by professional companies.
Yes. But bear in mind that local taxis are considerably cheaper than the dedicated airport taxi services. It is advisable to pre-book a taxi either by phone in the airport terminal or at the hotel reception. (Hotel staff will be happy to do this for you.)
All hotels featured on this site offer a two-way return shuttle service that operates between all terminals. (See hotel shuttle timetable.) If you have booked a room at a hotel that is connected to a terminal building via a walkway then a shuttle is not required to get to that terminal. However, a shuttle journey will be required to reach other terminals.
A standard family room will accommodate 2 adults and 2 children or 2 adults and 3 children. Some hotels offer family rooms that can accommodate 2 adults and up to 5 children. Please visit the hotel description pages for more information.
No. Bookings that require payment on arrival at the hotel can be paid for using a different card, or another means altogether. Advance purchase rates are due at the time of booking so the payment card used to make the booking will be charged.
Yes, there is a small charge to use the hotel shuttle services. The cost depends on the hotel and terminal. View the hotel shuttle bus timetable.
Yes, all hotels featured on this site operate shuttle services that run to and from all terminals at the airport.
No, we do not charge a credit card processing fee. If you have booked a hotel stay whereby payment is due on arrival at the hotel it may be the case that the hotel will add a charge on to the cost of the room for credit card payments. If so it will be made clear at the time of booking.
The easiest way to cancel your booking is to login to your account or click Manage Booking and cancel the booking yourself. Alternatively you can email us, or give us a call and we will be happy to assist you.
Yes, if you have made a booking that requires payment on arrival at the hotel your room will be held for late arrival using your credit card as guarantee. If you have booked an advance purchase rate then of course your room will be kept for you and will not be re-sold.
If breakfast is included in the rate it will be clearly stated. Some rates include breakfast and others do not. Remember that the airport offers plenty of restaurants and cafes that serve breakfast.
It depends on the type of booking you have made. Cancellation details and charges are always made clear before you book. Discounted advance purchase bookings cannot be cancelled. A cancellation fee of £7.50 may apply to some bookings. If available, be sure to purchase Cancellation Flexibility for only £0.99.
If your booking is not an advance purchase rate then it can be amended. It is free to amend your booking. Please note, however, that discounted advance purchase bookings cannot be amended or cancelled.
If you are travelling with an infant under 2 years of age, you should select a Double Room with cot. If you are travelling with one child aged 2-12 years you should select a Double Room with extra bed.
You will need to book a family room. A family room will accommodate 2 adults and 2 (sometimes 3) children under the age of 16 years.
No, in this case you would need to book a family room.
When you search for a hotel room on Stanstedparking.com simply select the number of adults and children travelling in your party. If interconnecting rooms are available at any of the hotels they will show up in the search results. Alternatively, you can book two separate rooms and request that they are interconnecting in the 'Special Requests' comments field on your booking summary.
Most hotels have a maximum age limit of 12 years for health and safety reasons, although some hotels may allow slightly older children to occupy an extra bed. Otherwise you will need to book a triple room for your stay.
The hotels featured on this site are all within 8 miles of the airport and are all classified as airport hotels.
This term is used to describe a room type that can accommodate wheelchair-bound or disabled guests. It could be that the room is larger and comes with increased door widths, ramp access, walk-in shower facilities and other essential features.
In the case of a hotel booking where you have guaranteed your stay using your credit or debit card, if you fail to cancel your booking within the time specified in the booking terms and conditions, you will be charged the total amount of the package price as a No Show or Non Arrival.
All the hotels featured on our site are within an 8 mile radius of the airport, so if necessary it is easy to get a taxi for the short journey.
Most restaurants in the terminal buildings open at 06:00.
All reviews shown on Heathrowparking.com come from real, genuine customers that have booked parking through us. All customers are invited to review their experience on their return. We value **all** feedback, good and bad.
Shuttle pick up points are clearly marked throughout the terminal buildings. Just follow the signs. Take a look at the hotel shuttle bus timetable to see which number shuttle you need to catch to get to your hotel.
If your child requires a cot simply book a Double or Twin room and, at the end of the booking process, request that a cot is provided in the room. If your child requires a rollaway bed (extra bed) then select "Double room with extra bed" as the room type.